Shipping policy

Last updated: October 16, 2026

Thank you for shopping with Fat Possum Farm, aka Fat Possum Farm Studio located in Kentucky, USA. This policy explains how we ship your order, what it costs, and what to expect after you buy.

Order Processing

Except as otherwise stated on our website, orders are processed within 2 business days (excluding holidays). Custom orders will take longer and estimated wait times will be made clear upon ordering.

Orders placed after noon or on weekends and holidays may begin processing the next business day.

You'll receive a confirmation email with tracking as soon as your order ships, if the shipping method supports it.

Shipping Methods & Delivery Times

Available shipping methods and estimated delivery times are shown at checkout. Delivery times are estimates, not guarantees, and begin once your order ships. They may be affected by carrier delays, weather, or other events outside our control.

Shipping costs

Shipping charges are calculated at checkout based on your destination, order weight, and selected shipping method. At times, or under certain circumstances, free standard shipping may be available on selected orders as displayed at checkout. If that is not displayed at checkout, free shipping is not available at that time.

Order Tracking

Once your order ships, we'll email you a confirmation with a tracking number and link, if applicable. Please note tracking information may take time to update after you receive it. This is dependent upon if the carrier offers this service.

Shipping destinations

Shipping availability is shown at checkout. Currently, shipping is only available to Domestic Continental United States. No international or overseas shipping is available at this time.

Address accuracy

Please CAREFULLY check your shipping address at checkout. Contact us as soon as possible if you need to correct it. Once an item is shipped, address correction will not be possible and any fees incurred for re-shipping will be the buyer's responsibility.

Lost, damaged, or delayed packages

If your order is lost, damaged, or delayed, contact us and we will help you work with the carrier to the best of our ability.

Order Changes & Cancellations

Need to change or cancel your order? Contact us as soon as possible. We may be able to accommodate changes before your order ships, but once it's in transit we're unable to modify it. Refunds for cancelled or delayed orders will be processed promptly to the original payment method where possible.

Questions?

Contact our team at fatpossumfarmstudio@gmail.com.